These terms and conditions regulate the business relationship
between you and us. By using Our Web Site in any way, or by buying
from us, you agree to be bound by them.
We are:
Nasa Consulting
Fenton Court
Fenton Road
Bristol
BS7 8ND
T: 0117 904 7755
F: 0117 904 7756
You are: a visitor to Our Web Site / our
customer
The terms and conditions
1 Definitions
In this agreement:
"Carrier" means any person or business contracted by us to carry
Goods from us to you, whether all or part of the distance.
"Our Web Site" means the entire computing hardware and software
installation that is or supports Our Web Site.
"Goods and Services" means any of the goods and services we offer
for sale on our web site
"Content" means information in any form published on Our Web Site
by us or any third party with our consent.
2 Our contract with you
2.1 These terms and conditions apply:
2.1.1 so far as the context allows, to you as a visitor to Our Web
Site; and
2.1.2 in any event to you as a buyer or prospective buyer of our
Goods.
2.2 Goods advertised may not be available.
2.3 We shall accept your order by e-mail confirmation. Our message
will also confirm details of your purchase and tell you when we
shall despatch your order. That is when our contract is made. It is
possible that the price may have increased from that posted on our
web site.
2.4 We may change these terms from time to time. The terms that
apply to you are those posted here on Our Web Site on the day you
order Goods and Services.
2.5 All descriptions, weights and sizes of Goods are those of the
original manufacturers and you may not rely on their accuracy.
Accordingly, any such description shall not form part of this
Agreement.
2.6 If we do not have the Goods you order in stock, we will offer
you alternatives before we despatch your order. If this happens you
may:
2.6.1 accept the alternatives we offer;
2.6.2 cancel your order;
2.6.3 leave the order valid, but tell us to omit the out-of-stock
item.
2.7 If we owe you money (for this or any other reason), we will
credit your credit or debit card as soon as reasonably practicable
but in any event no later than 30 days from the date of your
order.
2.8 Goods are at your risk from the moment they are picked up by
the Carrier from our warehouse.
3 Price and Payment
3.1 You must pay us the full price of your order before we will
send any part of it.
3.2 Banking charges by the receiving bank on payments to us will
be borne by us. All other charges relating to payment in a currency
other than pounds Sterling will be borne by you.
3.3 Any details given by us in relation to exchange rates are
approximate only and may vary from time to time.
3.4 You will pay all sums due to us under these terms by the means
specified without any set-off, deduction or counterclaim.
4 Information you give us
4.1 You agree that you have provided, and will continue to provide
accurate, up to date, and complete information about yourself. We
need this information to provide you with the Goods and
Services.
4.2 We will use our reasonable endeavours to respond to any point
of dissatisfaction by you, provided you contact us within three
months of purchase.
5 Delivery
5.1 Deliveries will be made by the Carrier to the address
stipulated in your order. You must ensure that someone is present
to accept delivery.
5.2 If we are not able to deliver your goods within 30 days of the
date of your order, we shall notify you by e-mail to arrange
another date for delivery.
5.3 We may deliver the goods in instalments if the goods are not
available at the same time for delivery.
6 Taxes, duties and import restrictions
6.1 We have no knowledge of, and no responsibility for, the laws
in your country of residence.
6.2 You are responsible for purchasing Goods which you are
lawfully able to import and for the payment of import duties and
taxes of any kind levied in your country of residence.
7 Goods returned
Because you are buying the Goods by mail order, you may have a
right of cancellation. If you do, (and only if you do), these are
the terms which apply:
7.1 You must tell us you wish to cancel within 7 days of your
receipt of the Goods;
7.2 In any event, you may not cancel orders for food or other
perishable Goods, nor for handmade, specially commissioned or
personalised goods;
7.3 The Goods must be returned to us within 21 days of your
telling us you wish to cancel:
7.3.1 with both goods and all packaging in their original
condition;
7.3.2 securely wrapped;
7.3.3 including our delivery slip;
7.3.4 at your risk and cost.
7.4 After we have received the Goods, we will credit your credit
or debit card with the full purchase price of the goods returned no
later than 30 days from the date of receipt;
7.5 If you do not return the Goods to us, you are still liable to
us for the cost.
7.6 We are under no obligation to collect or recover Goods from
you, but if we do, our costs will be payable by you.
8 Disclaimers
8.1 We or our Content suppliers may make improvements or changes
to Our Web Site, the Content, or to any of the Goods and Services,
at any time and without advance notice.
8.2 You are advised that Content may include technical
inaccuracies or typographical errors.
8.3 We give no warranty and make no representation, express or
implied, as to:
8.3.1 the adequacy or appropriateness of the Goods and Services
for your purpose.
8.3.2 the truth of any information given on Our Web Site;
8.3.3 any implied warranty or condition as to merchantability or
fitness of the Goods and Services for a particular purpose;
8.3.4 compatibility of Our Web Site with your equipment software
or telecommunications connection.
8.3.5 compliance with any law;
8.3.6 non-infringement of any right.
8.4 Our Web Site contains links to other Internet web sites. We
have neither power nor control over any such web site. You
acknowledge and agree that we shall not be liable in any way for
the Content of any such linked web site, nor for any loss or damage
arising from your use of any such web site.
8.5 We are not liable in any circumstances for special, indirect
or consequential loss or any damages whatsoever resulting from loss
of use, loss of data or loss of revenues or profits, whether in an
action of contract, negligence or otherwise, arising out of or in
connection with your use of Our Web Site or the purchase of
Goods.
8.6 In any claim against us our liability is limited to the value
of the goods you have purchased in the contract which is the
subject of the dispute.
9 Content and Intellectual Property Rights
9.1 Title, ownership rights, and intellectual property rights in
the Content whether provided by us or by any other Content provider
shall remain the sole property of us and / or the other Content
provider. We will strongly protect its rights in all
countries.
9.2 You may not copy, modify, publish, transmit, transfer or sell,
reproduce, create derivative works from, distribute, perform,
display, or in any way exploit any of the Content, in whole or in
part, except as is expressly permitted in this agreement.
9.3 You may download or copy the Content only for your own
personal use, provided that you maintain all copyright and other
notices contained in such Content. You may not store electronically
any significant portion of any Content.
10 System Security
10.1 You agree that you will not, and will not allow any other
person to, violate or attempt to violate any aspect of the security
of the Installation;
10.2 you agree that you will in no way modify, reverse engineer,
disassemble, decompile, copy, or cause damage or unintended effect
to any portion of Our Web Site, or any software used on Our Web
Site, and that you will not permit any other person to do so.
10.3 You understand that any such violation is unlawful in many
jurisdictions and that any contravention of law may result in
criminal prosecution.
10.4 Examples of violations are:
10.4.1 accessing data unlawfully or without consent;
10.4.2 attempting to probe, scan or test the vulnerability of a
system or network or to breach security or authentication
measures;
10.4.3 attempting to interfere with service to any user, host or
network, including, without limitation, via means of overloading,
"flooding", "mail bombing" or "crashing";
10.4.4 forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting;
10.4.5 taking any action in order to obtain services to which you
are not entitled.
10.5 You agree to indemnify us against any claim or demand,
including reasonable lawyers' fees, made by any third party due to
or arising out of:
10.5.1 any violation of system security as set out above;
10.5.2 your use of Our Web Site;
10.5.3 any other breach or violation of this agreement by
you;
10.5.4 the infringement by you, or by any other user of the
services using your computer, of any intellectual property or other
right of any person or entity, or as a result of any threatening,
libellous, obscene, harassing or offensive material contained in
any of your communications.
11 Indemnity
You agree to indemnify us against any claim or demand, including
reasonable lawyers' fees, made by any third party due to or arising
in any way out of your use of Our Web Site, or the infringement by
you, or by any other person using your computer, of any
intellectual property or other right of any person.
12 Contractual Limitation
Where we provide goods or services without specific charge, then
it (or they) is deemed to be provided free of charge, and not to be
associated with any other service for which a charge is made.
Accordingly, there is no contractual nor other obligation upon us
in respect of any such goods or services.
13 Rights of third parties
Nothing in this agreement or on our web site shall confer on any
third party any benefit under the provisions of the Contracts
(Rights of Third Parties) Act 1999.
14 Severability
If any of these terms is at any time held by any jurisdiction to
be void, invalid or unenforceable, then it shall be treated as
changed or reduced, only to the extent minimally necessary to bring
it within the laws of that jurisdiction and to prevent it from
being void and it shall be binding in that changed or reduced form.
Subject to that, each provision shall be interpreted as severable
and shall not in any way affect any other of these terms.
15 No Waiver
No waiver by us, in exercising any right, power or provision
hereunder shall operate as a waiver of any other right or of that
same right at a future time; nor shall any delay in exercise of any
power or right be interpreted as a waiver.
16 Dispute Resolution
In the event of a dispute arising out of or in connection with
these terms or any contract between you and us, then you agree to
attempt to settle the dispute by engaging in good faith with us in
a process of mediation before commencing arbitration or
litigation.
17 Force majeure
We are not liable for any breach of our obligations resulting from
causes beyond our reasonable control including strikes of our own
employees.
18 Governing Law
This Agreement shall be governed by and construed in accordance
with the law of England. This agreement shall not be governed by
the United Nations Convention on Contracts for the International
Sale of Goods, the application of which is hereby expressly
excluded.